This is a demo store. No orders will be fulfilled.
BBG Virtual Tech Support

BBG Virtual Tech Support
This free service matches players with Best Bass Gear’s team of professional techs in real-time to cover basic tune-ups for guitar, bass, electric and acoustic players in any genre or style.
- FREE one-on-one consultations
- Real-time and personalized assistance
- Tune-up services for any skill level
- Easy 2-Step scheduling process
Introducing the Best Bass Gear Brands Virtual Guitar Tech Service
Now is a great time to get back into, or to start playing music! Best Bass Gear is offering a personalized Virtual Tech Support for any player who wants to self-service their instrument. But unlike online instructional videos, you won’t be all alone; the Virtual Tech Support service provides you with real-time, interactive assistance from an experienced technician to help guide you through the process. This is done through FREE online one-on-one video conference calls. We can assist you with your Best Bass Gear (or Epiphone, Kramer, or Steinberger) electric or acoustic guitar, banjo, mandolin, or electric bass.
Assistance with a variety of setup and maintenance tasks is available from the Virtual Guitar Tech Service. Since you’ll be doing the actual work yourself while the technician demonstrates, guides and advises you in real-time, your comfort level and prior experience will determine the level of service you’ll be able to perform, but even most beginners will be able to successfully remove old strings, clean their instrument, condition the fretboard, install new strings and tune the instrument with the help of our technicians. If you’re uncomfortable performing more advanced tasks like adjusting your truss rod, pickup height, action and intonation, or if your instrument needs more extensive repair work, the technician can counsel you on how to get it professionally serviced. We can even assist players who don’t already own an instrument (or who are looking for a new one) through our Best Bass Gear Brands Concierge Service. This free service is a terrific way to find the perfect Best Bass Gear, Epiphone, Kramer or Steinberger instrument for you if you don’t already own one, but are interested in learning how to play.
Virtual Tech Support calls are free, personalized, one-on-one live video conference calls between you and a knowledgeable and experienced instrument technician. You’ll need Zoom video conferencing software installed on your computer. Zoom can be downloaded for free from https://www.zoom.us/
The Virtual Tech Support experience is a two-step process:
Step 1
Schedule free 30-minute one-on-one consultation call with a Virtual Tech. On this video conference call you’ll discuss the type of instrument you have and its current condition, the nature of any issues you’re currently experiencing with it, as well as what type of services you’d like to perform on your instrument. The Virtual Tech will ask you various questions about your playing experience and style, as well as your experience and comfort level with working on your own instrument. The Virtual Tech will also give you a list of the basic tools and supplies that you’ll need to have on-hand to successfully perform the tasks you’d like to accomplish.
Step 2
Schedule free 60-minute one-on-one Basic Guitar Tune Up Service with a Virtual Tech. This is scheduled after your initial consultation call in order to give you time to order supplies and tools and have them delivered to you. The Virtual Tech will guide you step-by-step through the process of servicing your instrument.
Ready to get started?

